SCALE INSTANTLY WITH OFFSHORE READY SUPPORT TEAMS
Grow your business instantly with our teams, ready to build your dedicated offshore operations or provide immediate BPO support. Get agile solutions and expert staff for rapid operational enhancement.
From £500/month per employee
What we do
Your Operations, Seamlessly Integrated or Expertly Supported
We empower your business through optimized offshore operations. Choose our Branded Operations Partner model for a fully integrated, dedicated team covering recruitment, HR, IT, and daily administration. Alternatively, our Standalone BPO Services provide expert support in virtual assistance, customer service, bookkeeping, and video production, allowing you to focus on strategic growth and core competencies.
About Us
Delivering Expert Consulting Solutions to Empower Your Business and Drive Sustainable Growth
Services
Strategic Solutions Tailored to Your Unique Business Challenges
Portfolio
Proven Results, Real Partnerships
FinEdge Accounting LTD
"Reduced operational costs by 65%, allowing us to onboard more SME clients while maintaining service quality."
BrightNest Studio
"Allowed us to expand our global client base while maintaining profit margins and turnaround time."
MediServe Healthcare
"Enhanced operational capacity while freeing UK staff for core patient care services."
Team Size: 8 Offshore Staff
Services: Medical Billing, Data Entry, Scheduling
Website unavailable
Swift Lawyers Solicitors
"Enabled the firm to scale admin workload affordably while lawyers focus on casework."
ShopWise eCommerce
"Improved customer experience and sales support without hiring costly UK-based support staff."
Model: Standalone BPO
Services: Customer Service, Order Management
Website unavailable
StartUpPro Business Advisory
"Provided research and lead generation at a fraction of UK market cost, allowing faster client acquisition."
Model: Standalone BPO
Services: Market Research, Lead Generation
Website unavailable
Latest Insights
Actionable advice and strategies for scaling your UK business
How to Calculate the True Cost of a UK Employee - Backdesk
The figure on the payslip is just the tip of the iceberg. Discover the hidden costs of hiring in the UK and how they impact your bottom line.
Read More →
The True Cost of a Bad Hire in the UK (And How to Avoid It)
Let's move beyond the obvious and quantify the real, cascading costs of a bad hire in the UK, and then explore a strategic way to avoid them.
Read More →
The "Perfect Candidate" Myth: Why Your Job Descriptions Are Attracting the Wrong People
As a business leader, you have a clear vision of the perfect person for your open role. The problem? That "perfect candidate" probably doesn't exist.
Read More →
Time-to-Hire: The Hidden Metric That's Costing Your Business Revenue
In business, we track countless metrics: customer acquisition cost, lifetime value, profit margins. But there's one crucial metric that many UK businesses overlook:
Read More →Process
Our Proven Process for Business Success
01
Assessment & Planning
Strategic assessment and planning for your business success.
02
Strategy Execution
Turning strategic plans into impactful, actionable results.
03
Review & Optimization
We track progress, refine strategies, and ensure sustainable growth.
Testimonials
What Our Clients Say About Our Expertise
— Tom B., Rotageek
"The level of professionalism in building our offshore team exceeded our expectations. We felt like the entire team was truly ours!"
— Karen M., SDG Assessment
"We finally have a finance support system we can rely on. Their bookkeeping team is accurate, responsive, and dependable."
— Laura G., Everreach
"From branding to infrastructure, the execution was seamless. We now run our offshore operations like an extension of our HQ. Their expertise and dedication have been invaluable, and we’re eager to keep collaborating for even greater success."
— Mike R., Dayviewer
"Dayviewer’s support tickets used to pile up—now they’re resolved within minutes. The team feels like part of our own."
— James C., Staff Squared
"Compliance and HR used to be a burden. Their team now handles it effortlessly and keeps us fully in the loop."
— Rebecca L., Independent Consultant via Standalone BPO
"The virtual assistant we got is an absolute star. Super organized, communicative, and always on top of tasks."
FAQs
Common Questions About Our Consulting Services
What does Backdesk do?
Backdesk helps global companies build and manage full-time remote teams based in Bangladesh. We offer branded operations (under your company name) or standalone BPO services depending on your needs.
Who can benefit from our services?
We work with BPOs, startups, e-commerce brands, agencies, and growing businesses looking to scale their teams without building a local entity.
Can my team work under my brand name?
Yes. With our Branded Operations Partner model, your team will use your brand publicly—on job ads, email addresses, signage, and internal communication—with your written approval.
Who manages the team?
We handle the recruitment, HR, infrastructure, payroll, and daily operations. You handle training, onboarding, and performance supervision.
Do I need to register a company in Bangladesh?
No. Backdesk acts as your local contractor. You don’t need to create a legal entity—we manage everything on your behalf.
How long does it take to launch a branded team?
Typically, 1–3 weeks, depending on your requirements and the number of roles.
What kind of roles can I hire through Backdesk?
We offer skilled full-time staff for roles like virtual assistants, customer service reps, HR coordinators, bookkeepers, web developers, and any custom role according to your requirement.
Will the staff work dedicated for me?
Yes. All team members you hire are full-time and dedicated to your company.
How do I manage my hired staff?
You can communicate with them directly using your preferred tools (Slack, Zoom, email, etc.). We also offer local HR and admin support to keep things smooth.
How is pricing determined?
We use a transparent, skill-based pricing model. Costs are based on the complexity and responsibility of the role—not the job title.
Are there any hidden fees?
No. All our monthly prices include salary, HR, infrastructure, IT setup, and compliance. No extra charges unless specified (e.g., night shift or custom software).
Do I need to pay extra for a Team Leader?
No. You can assign a team lead from within your team based on their skill tier—there’s no extra charge.
How do you ensure data security?
All staff work from secure, monitored offices with reliable internet, VPN setup, and device usage policies. Custom security protocols can be added if needed.
Do you sign NDAs and service agreements?
Yes. We sign NDAs and Master Service Agreements (MSAs) with all clients before onboarding.
Can I start small and grow later?
Absolutely. Many of our clients start with 1–3 hires and scale up once they’re confident in our process.
Can I switch from BPO service to branded operations later?
Yes. If you begin with standalone staff, we can easily transition you into a branded model when you're ready.
