SCALE INSTANTLY WITH OFFSHORE READY SUPPORT TEAMS

Grow your business instantly with our teams, ready to build your dedicated offshore operations or provide immediate BPO support. Get agile solutions and expert staff for rapid operational enhancement.

From £500/month per employee

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What we do

Your Operations, Seamlessly Integrated or Expertly Supported

We empower your business through optimized offshore operations. Choose our Branded Operations Partner model for a fully integrated, dedicated team covering recruitment, HR, IT, and daily administration. Alternatively, our Standalone BPO Services provide expert support in virtual assistance, customer service, bookkeeping, and video production, allowing you to focus on strategic growth and core competencies.

About Us

Delivering Expert Consulting Solutions to Empower Your Business and Drive Sustainable Growth

Operating Countries
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Team Members
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Clients Worldwide
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Portfolio

Proven Results, Real Partnerships

FinEdge Accounting LTD

"Reduced operational costs by 65%, allowing us to onboard more SME clients while maintaining service quality."

Team Size: 12 Offshore Staff

Services: Bookkeeping, Tax Prep, Payroll

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BrightNest Studio

"Allowed us to expand our global client base while maintaining profit margins and turnaround time."

Team Size: 15 Offshore Staff

Services: Social Media, Content Creation, Design

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MediServe Healthcare

"Enhanced operational capacity while freeing UK staff for core patient care services."

Team Size: 8 Offshore Staff

Services: Medical Billing, Data Entry, Scheduling

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Swift Lawyers Solicitors

"Enabled the firm to scale admin workload affordably while lawyers focus on casework."

Model: Standalone BPO

Services: Virtual Legal & Billing Assistants

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ShopWise eCommerce

"Improved customer experience and sales support without hiring costly UK-based support staff."

Model: Standalone BPO

Services: Customer Service, Order Management

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StartUpPro Business Advisory

"Provided research and lead generation at a fraction of UK market cost, allowing faster client acquisition."

Model: Standalone BPO

Services: Market Research, Lead Generation

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Latest Insights

Actionable advice and strategies for scaling your UK business

A sales team collaborating effectively.
Cost Management

How to Calculate the True Cost of a UK Employee - Backdesk

The figure on the payslip is just the tip of the iceberg. Discover the hidden costs of hiring in the UK and how they impact your bottom line.

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A team meeting looking concerned.
Company Culture

The True Cost of a Bad Hire in the UK (And How to Avoid It)

Let's move beyond the obvious and quantify the real, cascading costs of a bad hire in the UK, and then explore a strategic way to avoid them.

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A group of diverse candidates looking at job postings.
Recruitment

The "Perfect Candidate" Myth: Why Your Job Descriptions Are Attracting the Wrong People

As a business leader, you have a clear vision of the perfect person for your open role. The problem? That "perfect candidate" probably doesn't exist.

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Stressed employee looking at a laptop.
Company Culture

Time-to-Hire: The Hidden Metric That's Costing Your Business Revenue

In business, we track countless metrics: customer acquisition cost, lifetime value, profit margins. But there's one crucial metric that many UK businesses overlook:

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Process

Our Proven Process for Business Success

01

Assessment & Planning

Strategic assessment and planning for your business success.

02

Strategy Execution

Turning strategic plans into impactful, actionable results.

03

Review & Optimization

We track progress, refine strategies, and ensure sustainable growth.

Testimonials

What Our Clients Say About Our Expertise

— Tom B., Rotageek

"The level of professionalism in building our offshore team exceeded our expectations. We felt like the entire team was truly ours!"

— Karen M., SDG Assessment

"We finally have a finance support system we can rely on. Their bookkeeping team is accurate, responsive, and dependable."

— Laura G., Everreach

"From branding to infrastructure, the execution was seamless. We now run our offshore operations like an extension of our HQ. Their expertise and dedication have been invaluable, and we’re eager to keep collaborating for even greater success."

— Mike R., Dayviewer

"Dayviewer’s support tickets used to pile up—now they’re resolved within minutes. The team feels like part of our own."

— James C., Staff Squared

"Compliance and HR used to be a burden. Their team now handles it effortlessly and keeps us fully in the loop."

— Rebecca L., Independent Consultant via Standalone BPO

"The virtual assistant we got is an absolute star. Super organized, communicative, and always on top of tasks."

FAQs

Common Questions About Our Consulting Services

Backdesk helps global companies build and manage full-time remote teams based in Bangladesh. We offer branded operations (under your company name) or standalone BPO services depending on your needs.

We work with BPOs, startups, e-commerce brands, agencies, and growing businesses looking to scale their teams without building a local entity.

Yes. With our Branded Operations Partner model, your team will use your brand publicly—on job ads, email addresses, signage, and internal communication—with your written approval.

We handle the recruitment, HR, infrastructure, payroll, and daily operations. You handle training, onboarding, and performance supervision.

No. Backdesk acts as your local contractor. You don’t need to create a legal entity—we manage everything on your behalf.

Typically, 1–3 weeks, depending on your requirements and the number of roles.

We offer skilled full-time staff for roles like virtual assistants, customer service reps, HR coordinators, bookkeepers, web developers, and any custom role according to your requirement.

Yes. All team members you hire are full-time and dedicated to your company.

You can communicate with them directly using your preferred tools (Slack, Zoom, email, etc.). We also offer local HR and admin support to keep things smooth.

We use a transparent, skill-based pricing model. Costs are based on the complexity and responsibility of the role—not the job title.

No. All our monthly prices include salary, HR, infrastructure, IT setup, and compliance. No extra charges unless specified (e.g., night shift or custom software).

No. You can assign a team lead from within your team based on their skill tier—there’s no extra charge.

All staff work from secure, monitored offices with reliable internet, VPN setup, and device usage policies. Custom security protocols can be added if needed.

Yes. We sign NDAs and Master Service Agreements (MSAs) with all clients before onboarding.

Absolutely. Many of our clients start with 1–3 hires and scale up once they’re confident in our process.

Yes. If you begin with standalone staff, we can easily transition you into a branded model when you're ready.

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