Service Details
Branded Operations Partnership
Build your own offshore team fully under your brand. We handle recruitment, office setup, HR, and compliance-while you manage training and quality control.
Backdesk Manage:
- Local recruitment and onboarding
- Office setup and branding
- IT infrastructure, internet, and workspace management
- Payroll, HR administration, and compliance
- Day-to-day administrative operations
- Performance monitoring and reporting
Clients manage:
- Training, SOPs, and quality control.
- Direct communication with staff (if preferred).
Key Benefit: You get your own offshore team in Bangladesh — branded as your company but run by ours.
Custom Teams. Premium Talent. Transparent Pricing
Our Branded Operations Model lets you assemble high-performing offshore teams with clarity and control — from £500 to £1,200 per role.
Your Brand. Your Team.
Our Operational Engine.
This is more than outsourcing. The Branded Operations Partnership is a turnkey solution for building your own dedicated offshore team, without the complexities of creating a foreign company. Below, we outline exactly how this partnership works.
A Clear Division of Responsibilities
Our partnership is designed for maximum efficiency. You get to focus on your core business while we handle the operational complexities.
What You Control (Your Vision)
- ✓Team Direction: Manage day-to-day tasks and strategic priorities.
- ✓Training & SOPs: Implement your company's standard operating procedures.
- ✓Quality Control: Ensure all output meets your high standards.
- ✓Cultural Integration: Infuse the team with your unique company culture.
What We Manage (Our Engine)
- ✓Expert Recruitment & Vetting
- ✓Branded Office & IT Infrastructure
- ✓Full HR, Payroll & Compliance
- ✓Dedicated Account Management
The Partnership Blueprint
We follow a structured, transparent process to build your dedicated team, ensuring a seamless transition from vision to a fully operational reality. Click each step for more details.
Discovery & Strategy Workshop
We begin with a deep-dive consultation to architect your ideal team, defining the roles, skills, and cultural fit required for your success.
Talent Acquisition & Infrastructure Setup
Our expert teams work in parallel: recruiters source and vet world-class talent while our operations team sets up your branded office space and IT infrastructure.
Onboarding & Cultural Integration
Your new team is hired and onboarded. You train them on your company's specific processes, while we ensure they are fully integrated into your culture and communication channels.
Launch & Ongoing Management
Your branded team goes live! You direct their work, while your dedicated Backdesk Account Manager handles all ongoing operational support.
Ready to Build Your Blueprint?
Let's have a no-obligation conversation about your goals and how a Branded Operations Partnership can help you achieve them.
Book a Partnership ConsultationFAQs
Common Questions About Our Consulting Services
What does Backdesk do?
Backdesk helps global companies build and manage full-time remote teams based in Bangladesh. We offer branded operations (under your company name) or standalone BPO services depending on your needs.
Who can benefit from our services?
We work with BPOs, startups, e-commerce brands, agencies, and growing businesses looking to scale their teams without building a local entity.
Can my team work under my brand name?
Yes. With our Branded Operations Partner model, your team will use your brand publicly—on job ads, email addresses, signage, and internal communication—with your written approval.
Who manages the team?
We handle the recruitment, HR, infrastructure, payroll, and daily operations. You handle training, onboarding, and performance supervision.
Do I need to register a company in Bangladesh?
No. Backdesk acts as your local contractor. You don’t need to create a legal entity—we manage everything on your behalf.
How long does it take to launch a branded team?
Typically, 1–3 weeks, depending on your requirements and the number of roles.
What kind of roles can I hire through Backdesk?
We offer skilled full-time staff for roles like virtual assistants, customer service reps, HR coordinators, bookkeepers, web developers, and any custom role according to your requirement.
Will the staff work dedicated for me?
Yes. All team members you hire are full-time and dedicated to your company.
How do I manage my hired staff?
You can communicate with them directly using your preferred tools (Slack, Zoom, email, etc.). We also offer local HR and admin support to keep things smooth.
How is pricing determined?
We use a transparent, skill-based pricing model. Costs are based on the complexity and responsibility of the role—not the job title.
Are there any hidden fees?
No. All our monthly prices include salary, HR, infrastructure, IT setup, and compliance. No extra charges unless specified (e.g., night shift or custom software).
Do I need to pay extra for a Team Leader?
No. You can assign a team lead from within your team based on their skill tier—there’s no extra charge.
How do you ensure data security?
All staff work from secure, monitored offices with reliable internet, VPN setup, and device usage policies. Custom security protocols can be added if needed.
Do you sign NDAs and service agreements?
Yes. We sign NDAs and Master Service Agreements (MSAs) with all clients before onboarding.
Can I start small and grow later?
Absolutely. Many of our clients start with 1–3 hires and scale up once they’re confident in our process.
Can I switch from BPO service to branded operations later?
Yes. If you begin with standalone staff, we can easily transition you into a branded model when you're ready.
