Work every claim, every day
Billing, denials, authorisations and scheduling handled by a dedicated team inside your own practice management system.
Claims that are not worked do not get paid. Denials age, authorisations hold up appointments, and patient balances sit uncollected, while billing staff are among the hardest roles to fill.
The work is repeatable, rules-driven and constant. It is exactly the work a dedicated offshore team is built for.
How we help Healthcare & Medical Billing teams
Two services, applied to the work that slows your team down.
Turnover in billing and front-office roles is constant, so ongoing hiring support usually fits best.
Job adverts written and posted
Adverts written to your tone and posted across your chosen boards, refreshed and expired on schedule.
Application screening
Every application reviewed against your criteria and returned as a ranked shortlist with reasons. A specialist reviews every borderline case.
Candidate sourcing
Long lists built against your brief, with contact details verified before they reach you.
Interview coordination
Scheduling across time zones, confirmations, reminders and rescheduling handled end to end.
Reference and background checks
Requested, chased and logged, with every response filed against the candidate record.
Candidate compliance
Work authorisation and document verification under your local rules, with a complete audit trail.
Offer and onboarding paperwork
Offer documents prepared, signatures chased and onboarding packs completed before day one.
Applicant tracking upkeep
Your hiring system kept clean: records updated, duplicates merged, pipelines accurate.
Claims submission
Clean claims prepared and submitted daily, with rejections corrected and resubmitted.
Denial management
Denials worked by reason code, appeals prepared and followed through to resolution.
Prior authorisation
Authorisations requested, chased and logged before the appointment, not after.
Eligibility and benefits verification
Coverage checked ahead of visits so nothing is billed to the wrong payer.
Patient scheduling and reminders
Appointments booked, confirmed and rescheduled, with no-show follow-up.
Medical records and coding support
Records requested, indexed and filed, with coding support to your process.
We work in the tools you already use.
No migration, no new platform, no retraining. We work inside your existing systems under your own access controls.
What this looks like in practice
Illustrative exampleA 6-person revenue cycle team
The challenge
A billing operation where denials age past ninety days because the team only has capacity for new claims.
What we do
- Four staff on daily claims submission and rejections
- Two staff working denials by reason code
- Authorisations cleared the day before each appointment list
What this work is costing you
Adjust the numbers to match your operation.
An estimate. Change it to match your process.
Which service fits your team?
Choose the model that matches how your operation runs.
Recruitment Back Office
Screening, compliance, onboarding and placement admin, delivered inside your own ATS.
Offshore Team Solutions
Your own dedicated team, live in 7 days. Open 24/7 for any time zone.
Take the admin off your team
Tell us what's slowing your team down and we'll show you how we'd take it on.