Enterprise-grade execution.
No geographic compromise.
Whether we run your back office or host your own team in our managed offices, the same standards apply: secure facilities, uninterrupted operations, and people who stay.
Your operations run while you're offline
Work doesn't wait in a queue. Our offices run around the clock, so your shift starts when you need it to, wherever you are.
You hand off
Your queue and documents upload securely to our portal.
We execute
Our team works the hours that match your time zone, in a fully staffed office.
You receive
Completed work is delivered to your inbox and systems before you start.
Your data security is non-negotiable. So are our protocols.
ISO 27001 aligned
Information security controls aligned to the ISO 27001 framework: strict information governance, internal security reviews, and biometric and CCTV-monitored access.
GDPR aligned
We operate as your data sub-processor under Article 28. Full audit trail, consent tracking, and right-to-be-forgotten execution protocols in place. Regular DPIAs conducted.
Restricted access protocols
- Clean-desk policy (no paper, no USB devices)
- Zero local storage (virtual desktops only)
- Biometric entry & CCTV monitoring
- Locked device rooms (no personal phones)
Secure VPN & encryption
- End-to-end encryption (TLS 1.3 / AES-256)
- VPN-secured access to client systems
- Mandatory Multi-Factor Authentication (MFA)
- IP whitelisting & full session logging
Insurance & liability
We carry Errors & Omissions (E&O) Insurance and Cyber Liability Insurance specifically covering data processing. We are contractually and financially accountable.
Offices built to run without interruption
Every seat sits in a managed facility engineered so work never stops.
Available with Managed Workspace and Build and Transfer.
Power that never drops
Backup power keeps every shift running through outages
Redundant connectivity
3–4 internet lines with automatic failover
Open 24/7, 365 days
Any shift pattern, any time zone
Physical security
24/7 on-site guards, biometric entry and exit, CCTV
On-site IT support
An IT Admin on the floor, not behind a ticket queue
Room to grow
Several office spaces, from a few seats to a full floor
Elite operations. A team that stays.
Top-notch trained workforce
We recruit the top 1% of talent in the region. Each team member undergoes rigorous, industry-specific training and continuous evaluation.
Cross-trained continuity
Our redundant scaling ensures you never experience downtime. If an operator is absent, your workflow is instantly rerouted to another specialist.
Always-active live chat
You are always connected. We provide dedicated live chat agents via Teams, Slack, or our portal to address urgent matters in real time.
Screened and NDA-bound
First-round screening and background verification on every hire, with NDA management for every employee and custom role training.
Why companies choose Backdesk
Two ways to work with us
Both run to the standards above.
Recruitment Back Office
Screening, compliance, onboarding and placement admin, delivered inside your own ATS.
Offshore Team Solutions
Your own dedicated team, live in 7 days. Open 24/7 for any time zone.
See our offices and security in action
Book a 30-minute session. We'll show you how we access your tools, where your data lives, and walk you through the office on video.